My first question is....are these windows salvage or new in box? There seems to be too much wrong for them to be NIB. Note in pix 3 the dirt and scratches? Also the pane frame is bent in pic 1. Not normal for a new window. And yes, he has to replace the one with the bad tube, or have the manufacturer send him a new tube assembly. It won't be fixed, if the windows are working. They will forget about it, hoping you will, too. It is to their benefit to do it now before the rock goes up.
XSleeper, you are completely right, after looking all over the place, this one is the closest indeed. Thank you, thank you, thank you, hopefully this will remove a long standing problem. Really figured something like this would be available everywhere. Definitely going to order this and try it out.Thank you again!
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